Calls
To enable your users to make video calls, you can either redirect them to your call center, or pre-define a call request and redirect them to its URL, you can find your call center url in the dashboard -> Settings, it looks like: https://video.basma.ai/{username}
In the call center, the user will be asked to fill the custom fields, and select a service, before entering in the queue.
post
https://video-api.basma.ai
/vendor/call_requests/create
Create a Call Request (Schedule a Call)
This endpoint may be used to integrate basma.ai within your app, to enable the user to make a call while pre-setting the custom field values, or scheduling a call for an agent, or, for example, synchronizing the calls with your appointments system.
Last modified 2yr ago